1. What is the claim that is the basis for the class action?

Kinsella/Novak starts by conducting detailed research on the claim that is the subject of the class action and how it is related to a population, its location, and temporal characteristics. This information identifies the demographic characteristics of class members — such as age, gender, income, and education level — and the geographic distribution of potential class members. This research provides the parameters for identifying and locating class members and shapes the scope of the notice program.